Help! I just bought the Shapeoko XXL and we finally got everything assembled, including the t-track, bit zero, and bit setter add-ons. I bought a new Microsoft Surface because I thought I was going to use VCarve with it, but the Illustrator + Carbide Create + Carbide Motion flow will work for me. I brought the Surface into my shop and was excited to set it up and do a test engraving before working on a real project. But nope! Carbide motion keeps failing the initialization because it says “homing failed…” something about it not being able to find the limit switch (aka proximity switches?). We tried turning it off and then back on. And then placing something metal (like the wrench that came with it) on each of the limit switches to see if the lights lit up, but no… none of them lit up. We then checked all of the wires and connections and everything checked out… it’s all connected. We’re at a loss! Why won’t the limit switches connect? We can’t we get the machine running. It was SO much work to assemble this, we really don’t want to have to return it. I wrote Support, but are hoping someone here has an idea of what’s happening and why we can’t use the machine. Did we get a dud?! Please help!