Brand new machine and X axis isn't working!

I just received a brand new Nomad after my last one stopped working, i didn’t have the time to play around with it, i have jobs waiting to be completed, so i just purchased a new one. I just pulled it out of the box, set it up, turned it on and tried homing it, only z and y move and x isn’t moving at all, also smells like something burned, does anyone have any idea what the problem is?

Check the X-axis switch first. Is it working?

If you unlock the machine ($X) without homing, can you jog the X?


I even tried connecting to easel, skip the homing and X won’t move at all.

Sorry to hear about this difficulty.

Contact us at and we’ll do our best to work through this with you.

Does the report of the machine position change?

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