Gents I’m running into an issue where CC has crashed for apparently no reason and all the sudden hangs up when it is relaunched. It all started a couple of weeks ago, I was running 316 and it started crashing when calculating tool paths. Then it started crashing when I tried just opening the job, even before I calculated the tool paths. After messing around with this for a few days, I downloaded 402, but soon ran into a problem where it would launch, but quickly go unresponsive. At that point even reverting back to 316 didnt work. Somehow I was able to get things working again and have been running 402 for a couple of weeks.
Thinking it might be related to memory, I upgraded from 8GB to 32Gb. Things were going well in last several days. I just started a job of 14 plaques for a friend. Pretty simple designs really. Anyways, I went to load a design I had just run the day before and the program crashed. Relaunching would only bring the splash screen and sometimes a white background and then it would go unresponsive. I tried uninstalling and reinstalling several times, I tried using compatibility mode, and tried to revert back to 316. It comes up but crashes when I try to load the last job I tried to run. Not sure I know what to do at this point. The computer is a year-old laptop with plenty of resources.
Any help is greatly appreciated.