Cc quit loading

been running cc on dell latitude 2120 (win 10) for weeks, now just the sign on screen “carbide create” comes up (small window) then it goes away (no main screen) task manager says no apps are running.
rebooted-reloaded prgm redownloaded no help

Other folks have reported this problem after a Windows update — please try reinstalling the DLLs:

how would I do that?

reinstalled the C++ no help

Sorry to hear that didn’t work.

Please send an e-mail in to and we’ll do our best to help you get running again.

Tech support fixed it!! I had to add a new user on the laptop-never heard of anything like that before-but thanks!

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