Connection issues

Has anyone had a Garbel error. serial port . unknown error while running a program. It appears to disconnect from shapeoko . Have to turn power off and reconnect.

Please see:

https://wiki.shapeoko.com/index.php/Electronics#Recommendations

If you continue to have difficulties, please let us know at: support@carbide3d.com

i had the same issues and i took copper tape and wrapped the usb cable, power cable, the bundle going into the control box, the inside of the control box, i ran my router power cord opposite of the control box and it doesnt touch the cnc frame. This has pretty much stopped the disconnection

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Right on. Didn’t even know there was such a thing as copper tape. Will need to find that to. Thanks for the suggestions.

Other folks have eliminated disconnects by simply grounding the router.

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I had an issue with my XXL losing connection occasionally I plugged mine into a surge arrestor and have not had any issues since.