Second matter is that I used to own the paid version. It has since expired. The pop up reminding me show every time I start the software without a way to permanently acknowledge.
You would need to remove the license file. Open CC and go to Help menu then About. Open Data Directory. Then open CC. You will see the license file and move it, delete it or rename it. Restart CC and it should quit nagging you. As long as the license file is there and expired it will prompt you.
This is Windows 11, not sure what Mac looks like.
Solved the license problem; thanks!
I’m not certain but I think the white to dark grey background has to do with the Windows dark mode. Can anyone confirm?
I run in dark mode (my Samsung Galaxy Book 3 Pro 360 has an OLED) and don’t get that.
Check if changing the Grid size:
Please check your video drivers and if possible, update them.
If you can’t update video drivers, or if it doesn’t work, go to the Start Menu, type “sysinfo”, run the System Information tool, save the output using your last and first name, then save that as a .txt file and send it to support@carbide3d.com along with a clear screen grab showing this problem in Carbide Create and specifically note that you can see the grid lines separate from the grey and that changing the size of the grid does not alter this.
Light and Dark mode seem to have nothing to do with it. The drivers are up to date and this is happening two different computers, both up to date and running Win11.
I can reproduce it by loading a .c2d file, click File>New, (it starts white), move the mouse over the canvas area or force any refresh (zoom), turns grey. Grid size change has no effect. I will send logs and the file.
Can you post your file?
Railing.c2d (132 KB)
The file doesn’t seem to matter. It the refresh event occurring on new files.
It was more to make sure the file didn’t have a 3D element that Create wasn’t removing.
You might give 855 a shot: Carbide Create Beta Downloads | Carbide 3D and see if that changes anything.
It just happened on that file when I resize the stock size width. Saved, closed, reopened and it’s white again.
