Anyone have any trouble with their shapeoko pro just stopping and not be connected. It’s happened quite a few times now to me. Then I have to initialize the machine again after I turn off power and turn back on. Any fix to this? I blew the dust off the wires, I keep it clean all the time with a vac.
Let us know about this at support@carbide3d.com (we’ll ask you to run an “air job”) and we have a 10-step program which should address it.
Not to hijack this thread, but does the program apply to 3xxl too?
I have an 3 xxl and have had disconnect issues from the start (2016), but outrageously intermittently. I always attributed it to some combination of vacuum/material/router brushes/grounding etc. Since it was so intermittent I never came to a conclusion. What seemed to help keep it from coming up was a ground cable directly from the spindle mount to the conduit leading right to my electric panel. However, when milling aluminum recently it came back with a vengeance.
For the first time I was able to recreate the issue without the vacuum in use. Air jobs were always successful. Each job ran subsequently longer, and it made me think it was something with when it physically touched the aluminum. I did several experiments grounding the aluminum material to the frame, spindle, etc… In addition, I had disconnects when the router was on a separate UPS unplugged from the grid power. So I kind of gave up and now assume (in my case) that it is something with the controller.
Disconnects have a couple of causes — most can be addressed on the machine (cable routing and grounding), a couple are external (heavy load on same circuit), and some are maintenance (worn carbon brushes on the router).
If you’ll let us know at support@carbide3d.com we will do our best to assist.
I have been on the forum for a long time. The disconnect issue comes and is almost always resolved by environmental factors. When the router is moving around at high speed and moving forward cutting there is a good chance for static to develop. Add on dust collection with moving air and again static is easily generated. Most disconnects have to do with static. So try to reduce static and as @WillAdams suggested check/replace the router brushes. When the brushes get too short for the springs to push them out because they are tethered by a wire they start arching. That can cause disconnects due to electrical noise of the arching. The Makita and C3D routers have to have their brushes replaced on a regular basis. They seem to wear rather fast compared to a Dewalt. So always keep a couple of sets of brushes just in case.
So ground your dust collection and router. The Makita/C3D routers do not have a separate ground wire because they are double insulated. That does not make them immune from static generation. The local humidity, moving high volume air, summer heat all work to make static more likely.
I am lucky that my HP laptop has a very long battery life. So I never plug in my laptop when carving unless absolutely necessary.
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