File won’t upload

I purchased a svg file from Etsy like I have done in the past. I downloaded the file from the seller, tried to import into ccv7 and nothing. Any suggestions?

Do you get any sort of error message?

Nothing at all. No error messages or anything.

Once you can get the file to us (either as a PM here, or by e-mailing it to support@carbide3d.com) we’ll do our best to look into it w/ you.

Continuing the discussion from File won’t upload:

MasonJarConversionsLarge
MasonJarConversionsSmall

Got the files on the support e-mail working on them now.

The files in question were made using Silhouette Studio and store all geometry internally and then refer to it — these are termed “Clones” in Inkscape — the geometry needs to be ungrouped and decomposed so as to be paths.

Should have them done to mail you in a bit.

Thank you I appreciate all the help.

This topic was automatically closed after 30 days. New replies are no longer allowed.