GRBL Error (has anyone heard from support)

Has anyone that has the GRBL Error heard anything back for carbide support. I have been waiting to hear back from them for four days now.

Is there a thread? the rest of this post is to make minimum number of characters.

To clarify, Your GRBL error is you cant connect to the Shapeoko.

Im going to need some more information.
I emailed you back via the support email.