Much excite, much frustrate

Hi All :wave: Super excited to finally to have purchased a secondhand shapeoko with less than a handful of hours on it. The seller demonstrated a simple cut with carbide motion before I purchased, but since I have moved it and am plugging away I canā€™t seem to boot it to simply jog with my Macbook Pro 2019 10.15. Dā€™oh!
Am I missing something inherently obvious? Green and red lights and limit switch lights are firing on the board. Iā€™ve so far been using Carbide Motion 5 & 4 and UGS with no luck. If anyone can decipher this log it would be a huge to help me get started on my wayā€¦

GRBL_RESET
Grbl 1.1f [ā€™$ā€™ for help]
N0 G4P0.005
error:23
N0 M5
error:23
G92.1
error:23
G54
error:23
G10L2P1X0Y0Z0
error:36
G21
error:23
G49
error:23
G90
ok
$G
[GC:G0 G54 G17 G21 G90 G94 M5 M9 M56 T0 F0 S0]
ok
$#
[G54:0.000,0.000,0.000]
[G55:0.000,0.000,0.000]
[G56:0.000,0.000,0.000]
[G57:0.000,0.000,0.000]
[G58:0.000,0.000,0.000]
[G59:0.000,0.000,0.000]
[G28:0.000,0.000,0.000]
[G30:0.000,0.000,0.000]
[G92:0.000,0.000,0.000]
[TLO:0.000]
[PRB:0.000,0.000,0.000:0]
ok
N0 G4P0.005
error:23
M56P1
error:23
$$
$0=10
$1=25
$2=0
$3=0
$4=0
$5=0
$6=0
$10=1
$11=0.010
$12=0.002
$13=0
$20=0
$21=0
$22=0
$23=0
$24=25.000
$25=500.000
$26=250
$27=1.000
$30=1000
$31=0
$32=0
$100=128.000
$101=250.000
$102=250.000
$110=500.000
$111=500.000
$112=500.000
$120=10.000
$121=10.000
$122=10.000
$130=200.000
$131=200.000
$132=200.000
ok

Shapeoko 3?
Those settings donā€™t match what they should be. Was the firmware updated after you saw it run?
Youā€™ll want to ā€œsend configurationā€ in Motion.

Also, can you try a different, better USB cable?

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Cheers, Sorry for the lack of detailed info. Machine is an XXL. I believe that the USB cable should be good (its a tripplite) but Iā€™ll try another

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No updates, we ran it, I loaded it on the truck and that was that. Thanks for your detective work :yum:

Something happened. Maybe when you connected to another sender? Anyway, you need to send the configuration in Carbide Motion.

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roger. I have done this and after every new line I get an error:3 :confused:

Really sounds like a serial communication issue. Did you try another USB cable by chance?

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I have, same raw deal. Also tried on an older macbook air (thus not needing any usb adaptors. Whatā€™s strangest to me is that the mac seems to be picking up the active state of the machine, and I can prompt generic help and info from the board but both USC (I have the baud set to 115200) & Motion is not allowing any GRBL codes to be sent back

Perhaps in transit you had some cables loosen up. Go and pull your controller cover and check each connection. Also check the connectors on the switches and the motors. And as Neil Ferreri suggested power up and go into settings after connecting and send the config. You usually only have to send the config once but since it is new to you treat it like a new one.

The GRBL settings (all the $x=y things) are very close to generic grbl defaults. At some point, that changed. It probably wasnā€™t on the truck, but maybe you sent something in UGS that reset it? The weirder thing is that the settings are not ALL default. The $100 = 128 is the one that stands out. Thatā€™s the X-axis steps/mm, and for an SO3 all axes ($100, $101, & $102) should be 40.000.
I donā€™t know much about Macs, but the errors mostly seem like theyā€™d be caused by serial communication issues.

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Thanks for sticking with me guys, tried joggling all cables, things progress strangely; if I push the x&y axis to engage the limit switches then I can ā€˜initialise the machineā€™ in Motion 5, although now Iā€™m getting a mix of error:20 Error:5 Error:23 and Error:36. I pulled the router completely out of there in case it was interference but nope :woman_shrugging:

it now reading as 250. How strange :confused:

Cā€™monā€¦youā€™re messing with me.

This is really weird. Can you send $$ to get your settings again and paste them here. I just realized that you donā€™t have homing enabled ($22) which is why an error #5 would show. Is this only with Motion?

Can you try CNCjs?

Now weā€™re on the same page :laughing:

$$
$0=10
$1=25
$2=0
$3=0
$4=0
$5=0
$6=0
$10=1
$11=0.010
$12=0.002
$13=0
$20=0
$21=0
$22=0
$23=0
$24=25.000
$25=500.000
$26=250
$27=1.000
$30=1000
$31=0
$32=0
$100=250.000
$101=250.000
$102=250.000
$110=500.000
$111=500.000
$112=500.000
$120=10.000
$121=10.000
$122=10.000
$130=200.000
$131=200.000
$132=200.000
ok
$#
[G54:0.000,0.000,0.000]
[G55:0.000,0.000,0.000]
[G56:0.000,0.000,0.000]
[G57:0.000,0.000,0.000]
[G58:0.000,0.000,0.000]
[G59:0.000,0.000,0.000]
[G28:0.000,0.000,0.000]
[G30:0.000,0.000,0.000]
[G92:0.000,0.000,0.000]
[TLO:0.000]
[PRB:0.000,0.000,0.000:0]
ok
$G
[GC:G0 G54 G17 G21 G90 G94 M5 M9 M56 T0 F0 S0]
ok

What happens if you send $22=1?

At some point, since you started this thread, a reset of the grbl config settings was doneā€¦ I donā€™t know if UGS has that option, but I donā€™t think Motion does. Basically, sending $RST=$ will reset to the installed configuration defaults.

Yep, you are right, I did send the command $RST=$ through UGS earlier today as a feeble attempt to rectify the issue. So something is clearly getting through to the board when it wants to.
$22=1 leads to a Error:3

Ah ha! Progress. Can move the machine in CNCjs with jog keys(a-la G0), but when I try to change other parameters Iā€™m still getting error:3

Iā€™d reflash it with https://docs.carbide3d.com//support/carbideupdater/
Then resend the config in Carbide Motion

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The files are down. I have escalated it to the support team, will keep you guys posted cause you have been good moral support!

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I just saw the progress from yesterday.
Do you get errors on jog movements as well?