My new ShapeokoPro wont recognize the proximity switches

The red light comes on as it hits the rail but it just keeps grinding away. Any help would be much appreciated.
Also are the travel dimensions in the load default true in carbide motion?
I’m completely new to this if you cant tell.

Yes, the travel dimensions when set in Carbide Motion should work for the machine — if they don’t you may need to further tension the belts.

There is a basic page on troubleshooting the homing switches at: Home Switch Troubleshooting - Carbide 3D

There is also a Carbide 3D Answer video:

For the new inductive homing switches:

Troubleshooting:

and Adjusting:

If the above doesn’t get you going, let us know what you’ve seen and tried at support@carbide3d.com and we’ll do our best to sort this out w/ you.

None of these matches the equipment that i was provided.

The concepts are the same no matter what the underlying equipment is.

Please contact us at support@carbide3d.com and we will do our best to assist.

I’ve tried everything in every video i can find and it still only does the same thing. As far as I understand it should start by going back and to the right at a slower pace. My machine is on a mission to get outa dodge. It goes to the right Y rail only and slams into it at a high rate of speed.

Does the X-axis carriage move right before the Z-axis lifts?

If so, power down and check all the motor connections and see if the X-axis and Z-axis motor connections are swapped at any point.

It starts with the x assembly moving to the z rail and slamming into it. The homing/proximity switch lights up the machine stops moving and starts making a pretty loud humming noise or something like it.

Also how do I know witch parts came on my machine? Meaning when I pick what machine I’m using Shapeoko pro xxl then it asks hdz? And which screw. I cant seem to tell the difference.

Your machine has a Z-Plus unless you purchased the optional HDZ.

Now that I know that I put that information in and its the same issue. Im sure I tried that configuration already but checked just to make sure.

My bad the x assembly slams into the right side Y rail

Step one - make sure the switches are connected and responding.

Power down. Move each gantry away from the end of its travel, so it is DEFINITELY not triggering the limit switches. When moving the gantry, move SLOWLY. Moving it by hand quickly can damage the control board..
Power up, connect, Do NOT initialize.

Go to Settings, select first tab. At the bottom, it should say ‘Active Inputs’. At this point nothing should be shown. If some is shown, contact support.

Take a piece of metal, and bring close to each proximity switch, one at a time. As you do, you should see an active input. Make sure the input you see matches the input you just triggered. So, if you are triggering the Y axis proximity switch, make sure 'Active Inputs" says “Y”. If any switch doesn’t respond, contact support.

If anything come out wrong, you likely have the wiring mixed up somewhere.

If all that works, you likely need to re-position the proximity switches slightly so that the machine triggers them. Power down, adjust switches, try again.

@Mike4 Sounds like you have the X and Z motor connections mixed up.

Z = up and down
X = left and right
Y = forward and back

Has this ever happened with a Carbide 3D board? I think you’d have to intentionally try to break it for damage to happen.

It starts with the x assembly moving to the z rail and slamming into it. The homing/proximity switch lights up the machine stops moving and starts making a pretty loud humming noise or something like it.

Also how do I know witch parts came on my machine? Meaning when I pick what machine I’m using Shapeoko pro xxl then it asks hdz? And which screw. I cant seem to tell the difference.

Since your machine is already built, start at the 14:27 mark Shapeoko Pro Assembly Overview - YouTube

I’m so sorry lol I didn’t see any of these responses as i wrote these, they didn’t show on my screen.

Yes the x carriage moves to the right. The Z doesn’t do anything. Are the connectors the same?

All switches triggering correctly and adjusted with no change. The fact that the x carraige is moving so fast during initialization seems a bit off to me. Like I said it really wants to keep going.

Ill see if the connections could possibly be mixed up.

I wonder if your z and x connectors are swapped. The spindle (Z) is supposed to go up before it moves the carriage (X) to the right, and the gantry (Y) to the back.

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The cables were marked wrong and the swap fixed it. I probably should have thought of that my self but I’m new to this and didn’t want to mess stuff up.

Thanks Ill keep you updated if I run into another issue.

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