Plugging in Bit Zero

[Jon30179 (Jonathan Worrell)]

I just received my Bit Zero for my Shapeoko 5 Pro. I don’t think I have the right version since I cannot find the plug in for it.

[Jon30179 (Jonathan Worrell)]

I think I may have had the wrong BitZero sent to me.

[WillAdams (William Adams (Carbide 3D))]

That is a BitZero for a Shapeoko 3/4/Pro/HDM — which did you order?

Check in at sales@carbide3d.com to work out how to get the right model to you.

[Jon30179 (Jonathan Worrell)]

I got the V2 that is in the Carbide 3D shop.

[WillAdams (William Adams (Carbide 3D))]

Which?

There are two:

[Jon30179 (Jonathan Worrell)]

Can I exchange the one I have for the Shapeoko 5 Pro version?

[WillAdams (William Adams (Carbide 3D))]

Contact sales@carbide3d.com to work out how to handle that.

[Jon30179 (Jonathan Worrell)]

Thank you. I just emailed them.