When I first received my unit I had an issue with my touch pad. I asked for help twice but NEVER received ANY response. Two weeks later I solved the issue. Very disappointing in service.
How I have an issue with the cams. First it took almost a week to receive ANY response but finally got a phone call. The service person said that he would be sending new parts that day. That now is over one week ago!
For a company that said they had GREAT customer support I do not see it.