I hope someone can help or pass me onto who i need to speak to but i have had a problem with my shapeoko 5 4x4 this morning.
For some reason today i have no power to the router it seems, the cooler control board and router drive seem ok but nothing on the actual machine.
The led light below the carriage doesn’t even come on.
would anyone happen to have any idea as to what could be wrong please?
The folks at support@carbide3d.com will be able to help you with this.
I would suggest starting by unplugging everything from the wall, as well as all accessories from the machine and waiting 30 minutes or so, then plugging things back in systematically, starting with just the machine itself and testing things in as straight-forward a way as-is possible, one aspect of the machine and its functionality at a time.
Let the folks at support know what you find out and we will do our best to sort this out.
Thankyou William.
I did unplug everything and re connect and it seems to be ok now.
Thankyou for your time.
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