SO3: not jogging

I just got my Shapeoko 3 and connected it up to the computer. I can’t get it to manually jog with carbide motion however.

Windows 8.1
Shapeoko 3 is shown as connected in device manager
when i open log window it just says "test…waiting"
when I open midi window and send “$$” there is no change.

K

Have you tried the standard computer troubleshooting things?

  • different cable
  • different USB port
  • reboot
  • if 64-bit operating system, try a 32-bit copy?

If you have, I’d suggest contacting support@carbide3d.com — it’s probably something really simple, but that’s not a difficulty I’m familiar w/.