First, I have to ask a question to which I don’t really expect an answer (and which isn’t meant to be critical), but which keeps puzzling me. How do you produce a product without having created some sort of BOM? How would you know what to order from your suppliers? I keep thinking that there must have been some sort of pre-production documentation? Nor carping, just scratching my head and wondering aloud. I suppose part of the answer is in WillAdams’ post, but it still eludes me why a minimal set of docs wan’t needed for internal purposes. Oh well, never mind.
I agree that I would much rather receive a product which ships complete. I am getting covered up in things and parts for things that I can’t yet bring in for a landing, and trying to keep track of “partials” for another major project is unappealing. I know that others are in a state of “send me something, anything”, and I can understand that. Perhaps 20 or 30 years ago I would have been one of them. But I went into this purchase expecting to wait a while for delivery. I also went into it knowing there might be a few small hiccups. But I did expect to receive a complete (if unassembled) product with all the parts and documentation. By pre-ordering I expected that we were providing the funding up front that they needed to get all their ducks in a row.
I can be patient, and I don’t expect everything to go without any hitches on a new product. I just don’t have the room to be warehousing collections of incomplete kit. I already have a mill waiting on CNC parts, a tig welder and plasma cutter waiting on my son to get time to help me pull wiring for a new sub-panel, and several electronic projects in various states of design and assembly. That’s my problem, not Carbide’s, but when the SO3 arrives, I want it to be something I can assemble and be done with, not another pile of interesting looking but otherwise useless parts to stumble over.
Again, not criticizing anyone. I’ve been in the role of rolling out very large projects, and have all the sympathy in the world for the folks getting these machines together and out the door. I really appreciate the way Ed responded when I asked for updates. I’m just offering a view from where I sit, with the understanding that others have equally legitimate, but different needs and agendas.
In any case, it is entirely possible that newer shipments are complete, at least that is my sincere hope. So far, Joyceck and I are an overwhelming contingent of two .