Tips on Importing STL Files for perfectly sized components

What does it look like when you open it in a 3rd party STL viewing tool?

I open stuff in Microsoft 3D Builder to check out this sort of thing.

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The three programs I opened the file you uploaded in shows it to be a 2d shape. There is no thickness, or Z height.

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I had the customer regenerate the STL and send it again…and this time, it came in correctly. The error must be on her side.

Thanks for the help.

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