X and Y axis only moves 1/2 way

After homing the x and y axis only move to half the carriage? The x axis will move to left just fine then stops halfway across. The Y axis moves down just fine as well then stops halfway down. The screen says busy and will not move anymore. I have tried resetting and restarting the job and the same thing happens

Do you have an XXL?

Have you configured your Settings for an XXL?