X axis not fully working

I am very new to this, bought a Shapeoko XL Z Plus. A little trouble with the instructions, but it is all together now, hope it is right. When I go to test it and jog it with Carbide Motion the X-Axis will only go halfway across then stop. If I disconnect from power it slides across very easily. Y-Axis seems fine
Any ideas what I have done wrong?

Thanks for any help
John

Send the machine configuration/setup:

to e specific, in carbide motion, before you do “initialize machine”

go to the settings menu,
pick all the right settings (XL, Z+)… and hit the button for sending the configuration

from then on the machine electronics will know what it is…

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Hi Arjan

Thank you for responding. I did initialize the machine just did not mention that. After

I initialized it that is when I tried to jog all the way across, but it keeps stopping halfway

through. The setting were also set at Xl, Z+. Jogging the Y seems O.K. Also noticed that

when the Z carriage stops halfway there is a yellow and red lights flashing in the control panel

John

did you select the right machine type (the 3XL and not the 3) ?

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Hi Arjan

Thanks again for your reply, Yes it is set to 3XL & Z+

John

Hi Arjan

I have to apologize, took another look and found it was on 3 not XL in the setting.
Thank you so much for your help.

John

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