I need help guys ….I haven’t used my shapeoko pro xxl for a few months. I attempted to start a project yesterday and it’s acting crazy …. I have gone thru the manual and gone thru the set up as when I first got it. It homes fine , bitsetter works good but after zeroing on start point on the piece to cut …the x axis will not go down all the way to the work piece …it starts the cut well above the piece to be cut …any suggestions…I feel like I’m missing a step when setting up for the cut …. I’m ready to send it back !
the opposite sometimes happens when the zero point where you zeroed your bit, and the point in Carbide Create where you told it where you would zero, are not matching. Now you see kind of the opposite, but it would be an easy simple thing to check just in case…
it’s in the “sprocket” screen as part of the design view
Where did you set the origin in the file?
Where are you setting zero relative to the stock?
How low is the spindle mounted? If you jog down is the tip of the tool able to be lowered so as to touch the MDF filler strips?
I’m jogging the bit over the piece to be cut using the paper method …setting zero , done , clear all offsets and zero all …then I go to run and start job …. It goes thru the motions like it should but doesn’t touch the wood . It was working fine before .
I’ll check that too …I’ve been sooo frustrated with it that I can’t think . I’ve emailed the company and they want the cd2 file ….at this point I’ve just sent them a video of what it’s doing and crossing my fingers …
When we ask for the .c2d file it’s because we need to check how certain things are configured in it, and possibly to do a test cut.
Please send it.
Why are you clearing all offsets. That might be the problem. I dont think I have ever cleared the offsets. However as @fenrus and @WillAdams asked check t he CC file to see where you set in software the Z setting (top/bottom). and where you are setting the Z zero physically.
So when the machine initializes that is setting up the internal coordinate system and your setting X Y and Z origins is making an offset from the internal coordinate system. So maybe after setting X Y and Z and clearing the offsets you just wiped out your X Y and/or z.
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the most common issue is where you set the zero at the top of the stock on the machine, but told carbide create that you were going to set the zero at the bottom of the material. This is in the “sprocket” menu of your design
If that happens, you’ll be air cutting above the material by basically the height of the stock.
THe second most common issue is where the retract height is set incredibly high, but that is unlikely in your case (but its in the same sprocket menu)
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I appreciate all your help. Heading to shop today
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