Z Plate Wobbles?

Going on day #3 of no reply from C3D customer service on this problem and no help from FB group so am reaching out here.

Making a wasteboard with inserts from CutRocket file for my new Pro. Holes for inserts are oblong instead of round and don’t bore thru to stock bottom. 75.

Checked belts and steppers and all seems good. Turned my attention to Z and found the plate that fastens to the linear slides wobbles a bit. I think this might be the problem…this isn’t normal is it?

(Tried to load a video straight from my Samsung phone but get error message about the file type)

Still catching up on the tickets from the weekend, and not many folks w/ access to a Pro work weekends.

Hang in there, we’ll get with you as quickly as we can.

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