The problem: Machine disconnecting, crashing, and randomly “Not found”
The end solution: replacement of the controller board, and new USB cords “just in case”.
The support tech: Crystal Johnson
Crystal is nothing short of amazing. Her patience and understanding can make a grown man cry. It took a couple days (holiday weekend) but my machine is back in action, thanks to her.
I couldn’t be happier with Carbide3D, their machines, and their support. Keep up the great work everyone!!