A little help please

[RetiredLeo (Frank Byrnes)]

Just went to start a project and keep getting Probing cycle failed.

Any help would be greatly appreciated.

[WillAdams (William Adams (Carbide 3D))]

Please write in to support@carbide3d.com

[RetiredLeo (Frank Byrnes)]

Thanks Will, I just did.

[Stankus (John Stankus)]

You will get better help from support, but I have seen that when probing z but not getting the probe pin low enough before starting. I believe it is expecting to make contact in a certain number of steps.