Bit not making contact with material

I have had my shapeoko since Jan. I have had very little success using the machine. I felt as though I had a break through, but then yesterday after resetting, and zeroing it is still not making contact with the material. Any suggestions?

Please try working through a couple of the tutorials at:

and review:

If you continue to get stuck let us know at support@carbide3d.com and we’ll do our best to help, just let us know:

  • what file you are stuck on
  • send us the generated G-Code
  • describe how you are clamping the stock
  • describe how you are setting the zero relative to the stock

Then let us know step-by-step:

  • what you did
  • what you expected
  • what actually happened

and we’ll do our best to help you puzzle things out.

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