I open software and it crashes immediately. need some help if anyone has any ideas what the problem could be. I uninstalled and reinstalled that did nothing.
Are you using a computer which meets the system requirements?
Windows or Mac OS?
Which OS version?
Please try the standard computer troubleshooting techniques:
- reboot
- check for updates
- shutdown
- wait a bit
- reboot
- create a new user account w/ admin privileges
- install the program in the new account
If that doesn’t work, let us know at support@carbide3d.com and we’ll do our best to assist.
I am using Windows 11 and i have been using the software all week then yesterday when I tried opening it nothing.
I have done all that and still nothing
Was there an update? Could your roll back to a System Restore Point made when things were working?
there was no update. it just stopped working
I got it to work what I did was go into my user file and delete the folder, so it won’t remember any settings and it started right up again.
C:\Users\username\AppData\Local\Carbide 3D
Thanks for the help
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