launch.carbide3d.com uses a different account system than the other Carbide 3D sites.
I’m afraid that the process of getting a license requires certain steps be performed in a certain order:
- go to https://launch.carbide3d.com/ and create an account — note that you’ll need to use an e-mail provider which actually delivers our automated account and password e-mails — some don’t, or do so on a delay
- log in to that account in your default web browser
- click on the link in: Carbide Create Pro - Free For a Year ( https://launch.carbide3d.com/promo ) so that it will open in that web browser
- request a license- check your list of licenses at https://launch.carbide3d.com/ — you should see a Subscription365 license
Doing things thus, in that order should enable the 1 yr. license. If not, let us know and we’ll dig deeper into it with you — contact us at support@carbide3d.com