Carbide Motion fails to open again!

Software Carbide Motion
1

I had this problem before and you guys helped me, Thank you.

Now I have the same problem but after shutting and disconnecting everything I cannot connect to Carbide Motion again.

I uninstalled and reinstalled Carbide Motion but cannot connect it on this laptop. My brother’s computer works fine but I think this Wiindows 11 program and Carbide Motion do not like each other.

I get a warning that the GRBL cannot be found and cannot connect with the V-version and with the 3.0 version I get a warning that a dll file cannot be found.

I don’t know what to do. I bought this computer just for the cnc router SHAPEKO 3.

Help please!

2

Edited out your phone # and personal information.

For MSVCP140.dll missing see: https://www.microsoft.com/en-us/download/details.aspx?id=48145

For more recent versions try: Latest supported Visual C++ Redistributable downloads | Microsoft Docs — note that it may be necessary to install both x86 and 64-bit versions.

Please try the standard computer troubleshooting techniques:

  • reboot
  • check for updates
  • shutdown
  • wait a bit
  • power up
  • create a new user w/ admin privileges
  • install the program in the new account

If that doesn’t work, let us know at support@carbide3d.com and we’ll do our best to help puzzle this out.e

3

Can you be very specific with what the errors said and what DLL is missing… Otherwise we are all just guessing at what you are seeing.

1 Like
4

I’ve had to un-install Carbide Motion and reinstall it 3 different times since I updated to Windows 11. 2 weeks ago I had to call Dell Support to make it work. They reset my computer and it worked. Today I had to un-install and reinstall Carbide Motion again.

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