Program comes up, I can initialize, jog and go to settings. As soon I push load new file, it crashes. I have Uninstalled and reinstalled both cc and cm. I even pushed that little reset button on the controller, nothing…
Please post the file or send it in to email@example.com and we’ll do our best to assist.
These things usually happen when:
There is extra geometry selected in your toolpaths
Work Zero doesn’t match what you programmed
Scaling issues (inches when expecting mm)
As @WillAdams said, share the file and/or gcode.
There is no file, I never get that far. It crashes before files come up to chose.
Do you have some utility loaded which alters how the file dialog works?
Is this on Mac OS X or Windows? Which version? Fully patched and up-to-date?
Try rebooting, checking for updates, shutting down and waiting a bit and restarting, then making a new user account w/ admin privileges and see if the program works in the new account.
I don’t get that far, as soon as I push the button to load new file. Usually your files come up so you can load the file, then you open. As soon as I start carbide motion, I initialize. Then I press “load new file”, then it shuts off before I get to even pick a file.
It is windows 10, I have tried all of that but not a new user account w/admin privileges. Is there a procedure on that somewhere?
Oops, I thought you meant the machine physically crashed. Disregard my previous comment.
It is working, thank you. Some other program interference.
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