On a fresh and fully updated installation of Win11 on what is intended to be the computer I’ll use to control my S5P, I installed CM without issue but it gives a run-time error immediately upon startup, claiming that it’s missing Visual C runtime libraries. Searching through the forums here, I see messages from many, many years ago suggesting downloading and installing what is now an ancient version of MSVCRT. The version I have installed is “Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.44.35211”. Per Microsoft, this is the latest version of the runtime library. Does Carbide Motion require a special version of the libary? And if so, where do I get it?
1 Like
Please send a e-mail to support@carbide3d.com
1 Like
I will do so, thanks.
Here are the cliff notes. The error is on msvcp140_1.dll. Carbide Motion is a 64 bit application so we need the Microsoft Visual C++ 2015-2022 Redistributable 64.
Currently you can find that here:
Previously we have used the 2015 version but the msvcp140_1.dll was added in the 2017 C++ Redistributed. So grab the current one, run it and you are good to go.
1 Like
We’ve got some additional testing to do next week, and then we’ll update the install to include this version. It should have happened before, but it looks like we missed it.
I had the same trouble. Turned out I had three or four old versions of C++ on my machine I uninstalled them and reinstalled the current version and everything was great.
1 Like
Uninstalling the old versions is not a good general practice. The C Runtime packages are designed to co-exist on the same machine.
By uninstalling the older versions, you may find that some older software you have won’t run now.
1 Like
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.