Connection lost

CNC Machines Shapeoko
1

I keep loosing the connection to my Shapeoko Pro when I run jobs. The error message in Carbide Motion is simply “Connection Lost” and the Shapeoko simply stops. I tried to unplug the USB cable etc but this didn’t help. Does anyone have any advice please?

2

If you e-mail into support we have a list of things we like users to try. The first is to run an air job.
Reach out at support@carbide3d.com and we’ll work to resolve this issue.

3

See this thread for some ideas lota out there on the forum though Constant Disconnects - #6 by TonyMurray

1 Like
4

Thanks! I ran the air job which was fine. I then put my 1000 W vacuum cleaner on a different socket than the Shapeoko/Computer. It’s running fine again now!

5

Grounding your Shapeoko - CNC Machines / Shapeoko - Carbide 3D Community Site

This worked for me

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6

Thanks Michael. I connected my 1000 W vacuum cleaner to a different socket than the Shapeoko and that solved the problem… :wink:

7

An USB isolator works for me. Keyword: ADUM3160

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