File opens then goes blank

I provided a screenshare of my issue. I load the file and then it goes to a blank white screen. I can not do anything with the design screen, no zooming in or out. I need to edit this due to a change in wood size and can not complete until this issue is fixed.

Please either post the file here or send it in to support@carbide3d.com and we’ll do our best to work through this with you.

Ben Cheater.c2d (435.9 KB)

It is any file that I have created that does this.

At a guess you’re using Adobe Illustrator and including infinitely long guidelines when saving as SVG?

Don’t save as SVG from AI, instead save as a .ai file and export to an SVG, and when you export, only export the desired geometry.

Please see the attached files:

ben cheater.c2d (913.3 KB) ben cheater

I’m pretty sure I created this right in Carbide Create. I did others as .svg upload.

In that case, please provide step-by step instructions for creating the impossibly long lines which match up with guidelines from Adobe Illustrator.

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