Having trouble homing my 5 pro on initial start up

Hello I just finished putting together my 5 pro and I’ve run into a problem with the homing on my initial setup of carbide motion. I start to run the program and it runs the z axis but as it comes up to hit the limit switch it fails to do so. I’m at a loss as to what I need to do and I did not see anything in the start up guide to point out what I may have done wrong. I have a feeling that I may have plugged in the wires wrong.

It’s not supposed to be possible to plug things in wrong, but it might be that a mistake was made in the wiring harness.

We have your ticket in our support queue, and we will do our best to work with you on it there.

Adjust your limit switch down to allow contact with the z axis. I had the same issue. I had to have my
Limit switch in the lowest position possible.

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