Will I wrote to support. So far the tramming issue is not being addressed. I provided details of the tramming issue and I am being asked what I have cut so far on the machine, if I did the Hello World… I think tramming the machine takes precedence since nothing is going to cut properly if it is not trammed.
I had asked for clarification of your email, and received no information on how to check these things:
- the bed is level, see: Wasteboard Plans with threads - #19 by ApolloCrowe
- the extrusions are level to the bed
- the Y-axis extrusions are parallel to each other
- the X-axis extrusion is square to the Y-axis
- the Z-axis is plumb and square
- the spindle mount is plumb and square — some folks make or purchase a spindle square to check this
I also called support and have heard nothing.