Help with participating

I do not know how to communicate with you. I sent a question about three weeks ago. I do not know where to go to find answer. I get these emails from you saying you haven’t heard from me in a while. Evidently I do not know how to respond. I would like to ask a question now and then.

Thanks
Bob Sullivan
Freeport, FL

Are you asking how to communicate with the Forum as you did or to a specific person or to Carbide Create?

The last ticket I see from you is #295379 from 28 March, but all the tickets I am finding are closed as resolved.

If you’ll respond at support@carbide3d.com we will do our best to assist.

I think it was about: When I paused an operation the resumed the cutter started cutting .03 deeper. I was trying to figure out why.

Bob Sullivan
Freeport FL

I guess I was asking Carbide. I see now that all of the emails are noreply. I didn’t notice that before. I am an X-autocad and solid works user but have never participated in a forum or social media.
Sorry for my misunderstanding how this works.

Bob Sullivan
Freeport, FL

Don’t worry. We have all been there at one time or another.

We will be glad to assist in your journey. This forum is fairly self explanatory. Some tricks to learn, just ask