Hi, I’m trying to learn how these programs work, I’ve set illustrator’s rulers to inches, made a file that’s 14x20", saved it as an SVG, but when I open it in Carbine Motion which has stock size set to 14x20", the SVG comes in 10"x15"ish.
How do people make important sized objects and have them import into Carbide motion without it messing with scale? I know I could stretch it to fit, but I’ll be making multiple parts that need to work together and even 1mm off would mess it all up. Thanks!
Edit: I opened the file in Inkscape and it looks like it’s showing as 10"x15" there too. Maybe I need to post in Adobe forums and ask how to make an inch actually an inch. Cause apparently their inch is a lot less than an inch
Edit: Figured it out.
If you’re having similar issues, in Photoshop or illustrator or whatever, it might be set to 72 dpi.
** In Illustrator go Effect > Document Raster Effect Settings.**
** Set DPI to 96.**
** Scale your template or whatever to the right size. (Ctrl R opens the ruler)**
** EXPORT As SVG. Unchck Minify and Responsive.**
No idea what that last part means but that did the trick. It now opens in Carbide in the correct scale.
That looked promising, because when I switched it to 96dpi, it all of a sudden showed my image was 10x15. So I stretched it out to fill up and exported again, but when I open it in Carbide, it’s 10x15 again. Hm
Edit: Figured it out.
If you’re having similar issues, in Photoshop or illustrator or whatever, it might be set to 72 dpi.
In Illustrator go Effect > Document Raster Effect Settings.
Set DPI to 96.
Scale your template or whatever to the right size. (Ctrl R opens the ruler)
EXPORT As SVG. Unchck Minify and Responsive.
No idea what that last part means but that did the trick. It now opens in Carbide in the correct scale.
You found the workaround but the cause is that C3D’s software is buggy and doesn’t properly support SVG. If you’re interested in the nitty gritty details, you can look at this thread.
Unfortunately they don’t seem interested in fixing the problem.
Will, there is no export function in the perpetual license version of Illustrator in Adobe’s Creative Suite. There is only a Save As for SVG. And it provides no resolution options. Wish there was.
I can confirm that this does not exist in Illustrator CS6. The only location SVG appears anywhere in the application in the the Save As function (other than SVG Filters, in Effects).
No, that is incorrect. I have verified this with multiple sources. It is unfortunate that this was working in CC but now is not. It appears that you are unwilling to admit this, so I won’t continue this conversation, however, I will reiterate that this could be solved by simply including a user-entry field for the ppi setting in CC. Thanks
@robgrz would you be able to weigh in here? This seems to be a bug in C3D’s software (inability to deal with standard SVG that includes physical units, inability to set SVG import) that has led to recurring confusion and requests for help on the forum. We’ve only heard from Will so far, it’d be nice to get a second opinion from C3D.
Is there another channel these people should go to in order to get the issue fixed?
We did a lot of testing with the reference files we had and tried to make everything match Vectric as much as possible in terms of import scaling.
That said, there are files that import with the wrong scale, partially because the SVG parser we use doesn’t always handle scaling correctly and because some design programs generate SVG files that load differently in every program we tried.
As we head into CC V5, and get rid of a lot of internal code that made user interface changes difficult, we’ll expand the import commands to let users override the default scaling.
