Did you send the correct machine configuration?
Do the switches test as working?
Does each switch signal as the correct input under Active Inputs on the Settings pane?
Can the machine move so as to activate each switch?
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There is a basic page on troubleshooting the homing switches at: Home Switch Troubleshooting - Carbide 3D
There is also a Carbide 3D Answer video: https://www.youtube.com/watch?v=P7lOLMAcl_0&feature=youtu.be
For the new inductive homing switches: Troubleshooting: https://www.youtube.com/watch?v=Zf8NPmxrEDs and Adjusting: https://www.youtube.com/watch?v=EZDBza_B25Q
If you don’t find anything obvious to address, let us know at support@carbide3d.com and note that you’ve seen the above and what you’ve checked and we’ll do our best to assist.