Just finished assembly can’t initiate

My machine goes nuts when I try to initiate it . Settings are all correct . Shapeoko startup problem - YouTube
Let me know if anyone knows what’s going on here . I just finished setting it up so this is the initial start up .

Please let us know about this at support@carbide3d.com and we will do our best to get this sorted out with you.

My initial thought? on of the y motors is turning in the opposite direction of the other.

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100 percent correct . I guess they have it wired wrong ? What do you think

Unfortunately, the new connectors require a special tool and can’t be reliably modified by most users — please contact us at support@carbide3d.com and we will do our best to get this sorted out with you.

I guess I have no choice but to wait . Very annoying , ill be honest from shipping to assembly I’m disappointed. I just hope it works well , for the money I would of expected much more so far .

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