What sort of stock are you using?
How is it being secured?
See:
https://carbide3d.com/hub/courses/running-shapeoko/movements-zeroing/
Were you successful at “Hello World”?
https://carbide3d.com/hub/courses/running-shapeoko/hello-world/
c.f.,
Did you then do “Hello Contour” and the following tutorials?
https://carbide3d.com/hub/courses/running-shapeoko/hello-contour/