I am trying to download carbide create build 648 version 5 or the Beta build 650 on my new Macbook pro with MAC OS 12 and it downloads fine but when the I try to open it comes up with a message “An error occurred while installing the selected updates”. I tried deleting it and downloading 3 times and it is the same message. Also tried from Safari and Chrome browsers. Does carbide create not work on MAC OS 12?
I don’t think we have that message in our program at all. If you can post a short video of trying to launch CC and getting that message, that would be helpful.
I got a reply via email from William and he pointed out that since my laptop has the M1 chip I need to install Rosetta software. I recall a pop up the first time I downloaded it and clicked not now so I am trying to figure out how to download Rosetta from Apple.
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Hey everyone finally figured this out. When I first did the download a pop up came that asked if I wanted to install Rosetta, since I didn’t know what that was or if it was related to carbide create I clicked not now, then when I tried to open it I got the above message. So then I deleted the original download and emptied the trash and downloaded it again when I tried to open the program it did not give me the option to install Rosetta. I did some research and could not figure out how to download this Rosetta. After numerous attempts I decided to reboot the computer. After I did this and tried to open up the program the pop up came up to install Rosetta then it worked. Turns out that a Mac with the M1 chip cannot run a program designed to only work with an Intel chip without this Rosetta.
The community never steers you wrong.
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