I totally agree with you.
Here is what we have been told when I reported a limitation earlier:
Problem:
Problem confirmed by another user:
Answer:
(I have a similar email from Rob which I got after emailing support).
I did not pursue because it was not too dramatic and never realized it would cause further problems. I should have mentioned I was supposed to have received a Pro license.
I understand you and I will get over the sarcasm related to “wishes” and “reading”. Instead, let me explain the reasoning process. I hope this will defuse the situation - I do not think anyone is trying to rob you.
As you rightly pointed out, the KS Inner Circle clearly reads that with the kit comes Meshcam Pro (no small prints anywhere to be seen). Since I had no idea what MeshCAM was, I googled up MC, reached http://www.grzsoftware.com and read some more about Meshcam:
MeshCAM is the fastest way to generate gcode
Here’s the MeshCAM process:
- Load a file from almost any CAD program
- Build an efficient toolpath with minimal input
- Save gcode that works on your CNC machine <<<< see ?
I peeled the website even tried the demo (didn’t go very far without machine).
After that, I went on and read about g-code, toolchains, etc. Going forth and back between the KS campaign and various sites, I felt the software pricing was “no-nonsense” and all the parts were easily swappable/upgradeable as I would learn.
In the light of the above, the argument “it is closed software so deal with it” was a little hard to swallow.
I should have said but nobody asked me either about my entitlement. Ships in the dark…
Well, it seems you nailed it. I will contact support to obtain my Pro license.
Thank you very much for your help!
Fred