Need all your help PLS

Long story short i have a shapeoko 3 xxl for 3 years now when i flip the switch on my ✘ move free and the rest not like it supposed too!!! Here what i did contact carbide but not much help i change the router like they told me same résulte i change the wire same résulte!! The test i did i reverse on the main board my Y and ✘ and the ✘ did not move like it suppose!!! So its not the stepper motor! Now is it the main board??? I would like to show you a little video but do not know how to put one here sorry PLS help me thanks all!!!

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