NEMA 23 engine whistling

Hello everyone,

First of all sorry for the quality of my english, I use Google translate from France ^ _ ^

I acquired the SO3 recently, and it works a priori without problem.

However, I have a whistle, quite disturbing (but that does not prevent the proper functioning of the machine) on the NEMA engine of the X axis.

After some research, the whistle disappears when $ 4 is activated in GRBL ($ 4 = 1), but in this case I can not move the axes of SO3 anymore.

Does anyone have any idea how to remove this hiss?
Also, the engine heats more when stopped than others who do not whistle.

Thank you in advance for your help :slight_smile:

Wishing you a very good day,
Anthony

It’s normal for the X-axis to run hotter than the other motors, since unlike them, it isn’t bolted to a metal plate which serves as a heat sink.

It’s possible that the noise is caused by a loose bolt holding the motor or one of the standoffs to vibrate.

Usually odd noises on the stepper motors are caused by wiring issues — please check the wiring and connectors, if possible using a multimeter.

It might be possible that the noise is coming from a failing stepper driver chip.

Let us know what you find out at support@carbide3d.com and we’ll do our best to help!

Hello,

Thanks for this first response.
In fact the noise is indeed from the stepper motor, it is an electronic noise from the engine itself.

What value should I measure and where should I measure it exactly?

For the heating of the engine, while being fed and remaining at the stop it is at the burning limit (I wanted to specify it in case the information would be useful).

Anthony

That will just reverse the logic that enables the stepper. Effectively, you’re just turning them off.

Steppers do make noise and the pitch changes depending on different factors.
If it’s hot enough to burn your finger, there may be something wrong. Otherwise, unless you’re seeing an effect with the machine’s movement, it’s probably all normal. If you post a video, it will be easier to tell if it’s something to worry about.

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thank you for your answer, I understand better the noise stop following the activation of $4.

Actually, I do not worry as long as traveling is no problem, I try to understand a phenomenon that I do not understand and for prudence I ask more experienced people what they think.

Tomorrow I will try to make a video (it is 02h10 AM in France at the moment when I speak).

For the temperature, I can leave my hand, but after a while it starts to burn the skin ^^

Where is @Julien when you need him. He is in Paris and could probably help you at a reasonable time and speak French too!

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Hi @Fraizou,

While I have no idea what’s going on with your machine, as @The_real_janderson said I will be happy to chat in French (not at 2am though :slight_smile: ) to help figure this out if I can, you can PM me if you want to discuss this.

Once you post a video of the sound the motor is making, hopefully we’ll be able to tell you whether it’s the normal motor humming, or if something is wrong.

In the meantime:

  • If you have a way to measure the surface temperature of the motor, maybe I could compare it to mine (but it’s not supposed to get burning hot, so something must be wrong)

  • Does the noise happen if you just power-up the machine and leave it completely idle, or only when moving X ?

  • One experiment you could do, is swap the cables between your X axis and one of the other axis on your controller board: if the X motor is still hot & noisy it is probably faulty, while if the problem “moves” to the motor of the other axis you swapped, probably the X axis stepper driver on the controller board is failing. If you do this test, just power up the machine but don’t do the homing.

En attendant ne t’inquiète pas trop, soit c’est normal (les moteurs émettent un léger bourdonnement en fonctionnement), soit le support Carbide3D sera là pour t’aider à remplacer le moteur ou le controleur si l’un des deux est défaillant, ils sont aux petits soins avec leurs clients.

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@The_real_janderson Thanks for this information

Merci @Julien pour ton aide :slight_smile:

Je viens de faire une vidéo du sifflement du moteur, disponible ici :

Le bruit est un peu plus fort en réalité.
Le bruit est présent dès la mise sous tension du SO3 en IDLE.

Pour la température, actuellement elle a l’air ok, je dois acheter une nouvelle pile pour mon thermomètre infrarouge pour pouvoir la mesurer, mais la dernière fois j’avais laissé la machine sous tension quelques heures en IDLE (j’avais oublié de l’éteindre), peut-être est-ce pour ça que le moteur était relativement chaud vu qu’il n’est pas plaqué contre une plaque comme sur l’axe Y.

Je vais tester ce que tu m’as énoncé dans ton précédent commentaire et je te tiens au courant :slight_smile:

Oui en effet j’ai pu constater que le support de Carbide 3D était très réactif, ça fait plaisir à voir et il en est de même avec la communauté apparemment.

(answering in English so that everyone has a chance to participate in the discussion)

  • after listening to the video, personnally I can’t really tell whether this is above the normal humming sound, there is too much background/white noise in the recording.
  • it’s normal that the motor would be hot after leaving the machine idle for several hours: the stepper motors consume more power when idle than when moving (since they are actively holding a position during all that time), I would not be too worried about that as long as things work fine.

Let us know what happens once you do the swap test.

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Oh sorry, I write in English from now on.
I’m testing this afternoon and I’m back on the thread to keep you informed :slight_smile:

For video, the high-pitched noise that is heard is the whistling / buzzing of the engine, it is not a background noise.

I just tested by reversing the pins of the stepper motors, and by now they all make the hiss (or buzz).

I could not measure the temperature correctly, my laser thermometer has problems I feel, but here’s what I managed to get when the thermometer seemed to “work” properly:

x = 62°C
y1 (right) = 46°C
y2 (left) = 50°C
z = 59/60°C

Measurements made when the SO3 had been energized for some time in IDLE.

The SO3 works perfectly at the level of its displacements, tomorrow I receive my support for my AMB 1050 FME P, as well as an aluminum plate made to measure this support on the plate Z of the SO3, I would make a first test to see.

I also plan to share the plans of this famous aluminum plate in case it could help other people who want to put an AMB spindle.

maybe I am “worried” for nothing, time will tell :sweat_smile:

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60°C on a motor that has been sitting idle for some time sounds quite normal to me, the stepper motors are designed to withstand that level of heat anyway.

I am surprised that by swapping two motors you would get the noise on all four stepper motors now ? Another test you could do is maybe unplug them all, then plug only one and power the machine, check noise, plug the second motor only and check, etc…

The high-pitched noise is the normal “humming” I was referring too earlier, usually it’s not very loud but is a bit surprising at first to many new Shapeoko users.

It sounds like this may all be normal after all, so as long as the machine works fine and the sound is bearable I would not worry about it.

Happy cutting, and don’t hesitate to report back on your first tests with the Kress!

Thank you for your comment.

I’ll try to test it soon, because in fact I tell myself that this is the classic sound of the coils in this type of engine.

At first everything seems to work correctly, I started to familiarize myself with GRBL.

For my spindle AMB, I will open a new topic showing my support and a first video of cut as soon as I can with a return on this spindle :+1:.

In any case thank you all for your responsiveness, it’s great! :slightly_smiling_face:

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shameless plug: depending on whether you are new to CNC or not, you might be interested in this ebook to get started with the Shapeoko

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Thank you for this link, I’m going to read this :slightly_smiling_face:

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