Bought a Pro XXL way back in May 2022. Had a bad accident and some health issues that persisted and am only now getting my shop and machines setup. The machine was stored in its original packaging in climate controlled conditions and was untouched.
Have everything assembled and am unable to get the machine to connect to Carbide Motion. Tried multiple USB cables, ports on my laptop. The only light on the panel is the blue light. Tried going back to an older version of Carbide Motion. No other usb devices are on the laptop, bluetooth is off, running an updated version of WIn 10. Relaunching my business in three weeks so I really need to get this machine up and running.