New owner error messages

jpn · August 9, 2020, 9:31pm

I have a new Shapeoko 3 XL w/Z-plus using Carbide Motion v5 (Build 513) on Mac. I copied the following symptoms from Stinkerton39’s 15 June 2020 post (I have the same issue):

New owner of the shapeoko 3D I am having difficulties with 3 error messages

homing failed, pull off didn’t clear
homing cycle failed
limit switch error (XYZ)

-All switches and XYZ connections seem to be in place after extended re-observation
-motors running hot during testing (added - and noisily moves an little over inch with noise left (X) and forward (Y) before stopping and giving the three errors)
-red and green lights blink on the left side of the main circuit board.

So far, I ran through the recommended fixes in the forum:
Confirmed I setup Carbide Motion v5 correctly (XL, inches)
V-nuts have been checked and are not too tight
Checked the belts - again, not too tight
When powered off, the gantry moves smoothly across the X- and Y- axes with minimal pressure
I have triple-checked the installation of the PCB connections - they’re correct as outlined in the directions and according to the stickers on the bundled wires
I reconfigured the software and still have the same error

Pictures posted below:

jpn · August 9, 2020, 9:32pm

jpn · August 9, 2020, 9:33pm

Y-1 connection

jpn · August 9, 2020, 9:33pm

Y-2

jpn · August 9, 2020, 9:34pm

Z connection

Sherpa · August 9, 2020, 9:46pm

Well Welcome to your new time sink!! :), sorry you are having issues but this is nothing to get agitated by, i am the welcome committee and your SO3 sign, bit like the BAT sign has gone up and others more technical will be here to help, suggest things to try, i assure you we will all help you get it fixed.

So see this as your first step into the wonderful world of CNCing and remember if this is your first time in CNC club you must break an end mill

Jon

jpn · August 10, 2020, 8:45pm

Thanks Jon - looking forward to some assistance.

LiamN · August 10, 2020, 9:07pm

So,

In Carbide Motion have you been able to check whether the X, Y and Z switches actually work on the machine?

jpn · August 10, 2020, 9:21pm

The errors occurred on initialization, so I haven’t been able to verify.

neilferreri · August 10, 2020, 9:30pm

There are little LEDs in the newer boards that indicate a switch is pressed. I’m guessing yours are lit up?

LiamN · August 10, 2020, 9:33pm

So,

Are you able to get to the Settings page to see this?

If so you can see under “GRBL Active Input Pins” which home switches the controller thinks are “pressed”, although you probably have the proximity switches on your machine. If you can get here then you should be able to see if the home switches are acting properly or not, you can trigger them and see them appear here.

neilferreri · August 10, 2020, 10:40pm

@jpn Your connectors are wired incorrectly. If you have a small screwdriver, you can fix the order of the headers in the housing.

Not 100% sure on the order as I have an older board with mechanical switches, but I think those should go black, red, blue (left to right)

LiamN · August 10, 2020, 11:01pm

They do appear to be inverted compared to the pics in this thread;

I also have old mechanical switches and can’t say for sure.

jpn · August 10, 2020, 11:01pm

LiamN · August 10, 2020, 11:02pm

Well that says that all three limit switches are “active” and therefore your machine should be in the top right back corner.

Check out Neil Ferreri’s post about the connectors, looks like it might be a wiring issue.

jpn · August 10, 2020, 11:03pm

From left to right, both X- and Y- are blue, brown, black and Z- is green, red, black as you said.

LiamN · August 10, 2020, 11:06pm

But in those pics from the other thread they appear to be black, brown, blue L->R so one of the two machines pictured is possibly wrong.

It might be worth calling support at this point and just asking them to look at a current spec machine and tell you which way round those wires are meant to be.

jpn · August 10, 2020, 11:06pm

The connectors only go one way… and they’re installed that way. Does that mean they came backward?

LiamN · August 10, 2020, 11:08pm

That, I think, is Neil’s suspicion and I think he (as usual) is probably right, yes.

jpn · August 10, 2020, 11:08pm

The picture in the directions shows them the other way too… Grrr… It looks like the connectors may be wired backwards