New Shapeoko XXL - X-Axis not moving at all

Yeah. I guess we need to bring the troubleshooting instructions up to speed w/ this brave new world of pre-assembled components.

This thread has some images which may be helpful:

If you have trouble getting the machine to move, then likely the problem is with the eccentric wheels — they’re likely too tight. Please release the belts, loosen the eccentrics completely, then gradually tighten them as described in the link at: Shapeoko CNC Router, Rigid, Accurate, Reliable, and Affordable