New to cnc cutting help please

I am new to this :expressionless: I purchased the Shapeoko xxl to make word and shape cut outs as i make signs and wanted to make 3d. I have never used anything like this b4. I have the machine all set up and went to cut my waistboard and i get a message that says it cant home. It makes a noise and then stops. :persevere: not sure what is wrong or even where to start figuring it out. any into is appreciated :grinning: Also if i ever get that fig out any other tips would be great on cutting out simple words and shapes would be great as well. I currently have a silhouette cameo that i use with all my files and plan on using those files to cut with this machine.

What is moving when it makes the noise? Is it making contact with the limit switch?

Make sure you’ve sent the machine configuration:

There is a basic page on troubleshooting the homing switches at: ​ There is also a Carbide 3D Answer video:

​Please check that the switches are plugged in correctly, and work properly — when the machine powers up the homing indicator lights should flicker on/off, then once the controller is booted up you can test the switches by pressing them — the matching light should light while the switch is pressed (closed), and should go off when the switch is released (open). ​

​Please make sure that the machine can mechanically close the appropriate homing switch on an axis before reaching the limit of travel along that axis — if it can’t, it should be possible to adjust a problematic switch’s placement by loosening the hardware in question, pulling it into a better alignment and then tightening it. The machine being out of square can also affect this, squaring up the machine, or more expediently, securing a small block or plate for the homing switches to contact may be necessary.

If that doesn’t work, let us know at — note that you’ve tried all the above and let us know step-by-step:

  • what you did
  • what you expected
  • what actually happened

nothing moves at all just makes a noise

I recommend you call Carbide3D customer support. They are great to work with and can help you out and will be must faster that posting on the forum.


@The_real_janderson is right, give us a call and we can probably get you fixed pretty quickly.


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