No lights on board or power supply

Hi all, I could use some help. I have finally gotten around to assembling my SO3 XXL and when I try to connect I get no lights on the board, and the computer does not recognize anything being plugged into the USB port. Here is what I have found so far:
If I plug in the power supply to 110v from the wall but do not plug it into the S03 the power supply lights up
If I plug the power supply in the S03 no lights on the SO3 board or the power supply
If I switch off the power supply and plug it into the S03 while it is still lit up green for a few seconds I get a quick blue LED flash on the board followed by nothing. The computer (windows) does not ever see anything and I cannot connect with carbide motion.
This is the first time trying to power it up it has never been plugged in or ran before.

Any ideas? thanks in advance,

Jayson

So I kept at it, and if I slowly pull the plug from the socket on the SO3 I can get a solid blue light and the computer will recognize the machine. Is there a good fix for this? It is right on the border of falling out when I can get it to stay on, and I am pretty sure that actually running a program will cause it to vibrate out. Also when I turn the power back on with the plug fully inserted in the SO3 I hear a chirping sound coming from the power supply at about 120 Hz.

I think your diagnosis is pretty simply… “It. Be. Broke.” - A quick message to Carbide3D will get it fixed pretty quick.

2 Likes

We have basic pages on this at: http://docs.carbide3d.com/shapeoko-faq/power-supply-usage/ and http://docs.carbide3d.com/software-faq/can-t-connect-to-machine-or-jog/ but if they don’t address things, drop us a line at support@carbide3d.com and we’ll do our best to help you sort this out.

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.