Program closing out

(Leslie Tompkins) #1

I recently downloaded the new .413 version and every time I go to change anything in settings (size of material) the program closes and tells me it will notify me of any findings. I have uninstalled and reinstalled twice but same outcome. anyone understand maybe why this is happening? I have a support email into carbide for this but was wondering if anyone experienced this issue.
I can’t get anywhere without it closing. I have windows 10 and no issues until I downloaded new version.

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(William Adams (Carbide 3D)) #2

Please see: Carbide Motion Machine Control Software — please note that in some cases the USB suggestions there may also apply to Carbide Create.

Basics:

  • reboot
  • create a new admin account and try installing in it

Deleting preferences may help:

Mac OS X:

  • Go to ~/Library/Preferences (may be necessary to use the Option key on your keyboard, and click the Go menu at the top of the screen, which will make Library an option)
  • Delete com.carbide3d… .plist files and Carbide 3D folder

Windows: C:\Users<SHORTUSERNAME>\AppData\Local\Carbide 3D\Carbide Create

In Windows, right-clicking on the application icon and setting it to run maximized has solved some problems.

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