I’m not ready to accept it yet.
Someone please show me the light and this 2 week long, deep dark hole I’m in haha
I have not, but I must try immediately!
You won’t get there using windows directly
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So I’m pretty much screwed. This is pretty brutal process. I don’t want to give up on this thing. I don’t want the return policy to run out either though.
My bet is once it is squared away you will become attched to it. It’s a pain in the rear to go through these problems, but the machine is well thought out, and a solid peice, and can be work horse. It is possible for it work right, hang in there.
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Dude, I needed that right now lol. They just tried calling me and Google Assistant weeded them out (I love her , but she’s overly protective.) I got a video chat schedule for tomorrow.
So I decided if I brick this controller, what do I care, 30 day on us policy rite? I updated the firmware and it didn’t work.
Joseph, not to add to your grief, but did you try this “fix?”
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I did. I was able to connect and download everything successfully and what I did was a mirror image of those instructions. Some people claim that they had to use a Mac to complete it, that didn’t seem to be the case for me.
They contacted me and they are going to send a new controller. 
So I just got my new controller and it worked. I remember re-adjusting my proximity switches on my Y axis way out of wack in relation to each other and I X’d out of the window when it came all the way up to the front for a tool change. I put the proximity switch on the rite side gantry rail back where it was originally was when I took it out of the box and tried to initialize machine and I’m back in the same boat.
What did I just do!!!
Customer support help me bypass the setup process and I manually jogged the machine to find out the right side Y axis motor is just dragging along not doing a thing. It locks up under power, but did nothing went it was sent a command.
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