I’ve already emailed/called support, but wanted to make this post in the event that any other new Shapeoko Pro owners are having this particular issue.
Documentation link that I’m following: https://my.carbide3d.com/pdf/Shapeoko_Pro_assembly_guide_02-05-2021_v1_web.pdf
Right after laying our the horizontal crossmembers in step 1.1.1, you’re instructed to place down the X/Y drag chain support panels. The panels listed in the guide do not look like the ones that came with my kit.
The parts in the guide: (I can only upload 1 image in a post as a new user so I’ll refer you to PAGE 5 in the guide link above)
The parts I received:
I circled the weird cutout and the raised screw hole (not sure what this would be called).
My questions were:
- Is this the correct part? (Maybe it was just updated and the guide was not?)
- The 2 support panels are mirror copies - are the raised screw holes supposed to face upwards or downwards?
Responses from support:
- Yes, this is the correct (updated) part
- The embedded nuts face downward
Thank you Brandon Lee!